Job Description

HVAC Technician, Service  (#7032) - Texas
Industry: Design and Construction

The primary function of a service technician is to repair and make operational Ice Factory Systems and related components.

Description:

HVAC Technician, Service - TX 
JOB TITLE: Service Technician
DEPARTMENT: Ice Factory
LOCATION NUMBER: Varies plant locations
REPORTS TO: Ice Factory Supervisor or Plant Manager

POSITION PURPOSE:
The primary function of a service technician is to repair and make operational Ice Factory Systems and related components.

DUTIES AND RESPONSIBILITIES:
1. All technicians must be neat in appearance and be in the company provided uniform.
2. The technician should enter the location carrying their ladder and tools on every service call.
3. The technician should locate the manager of caller and inform them of their presence.
4. If the call pertains to water of any type, the technician must attempt to clean it up while ensuring the area has been designated as a potential hazard area. This means placing floor hazard signs around the unit.
5. The technician should address the service issue that was reported.
6. The technician should then check the system from icemakers to merchandiser for obvious problems while they wait for the system to product more bags of ice.
7. The technician must fill out the designated service report.
8. The technician loads bags and merchandises the ice, if necessary.
9. The technician will check out with the manager or caller and inform them of system status and ice level.
10. The technician will report back to his dispatcher to inform them they are ready to receive another call.
11. Make and assume other duties and responsibilities required or assigned by management.
12. Adhering to the Code of Business Ethics is essential. We value honesty and integrity above all else and we expect our employees to be committed to the highest ethical standards.

CONTACTS:
Internal: Plant Manager with potential to report to V.P. of Ice Factory Systems
External: Retail Store Management

OPERATING RESPONSIBILITIES:
Repair and installation of Ice Factory Equipment
SUPERVISORY RESPONSIBILITY:
None

EDUCATION AND EXPERIENCE:
High School

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
Retail stores, driving between retail stores and plant location. Ability to climb ladder and work with light duty tools. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk. Specific vision abilities required by this

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